Frequently Asked Questions

What guidelines are there for choosing the right size signs?

To help you select the appropriate signs for your needs based on viewing distance and lighting, please see our guide here : Viewing Distance Guide

What type of materials do you use?

All our signage are manufactured from durable and lightweight high impact 3mm PVC. These are suitable for interior or exterior use.
Our Self adhesive signs are manufactured from high quality, permanent grade self adhesive vinyl easily applied to any clean, smooth surface.
We use 3mm ACP (Aluminium Composite Panel) for construction site signage only.

How do I search for products on the website?

We have provided a search box at the top of the website. Enter the product name or search by using the product sku. Don’t worry if you don’t know the exact product name, our search will find you products that closely match the words you’ve used.

I can’t find the sign I’m looking for on your site. Can you custom make it?

We can custom make virtually any sign you need. Send us a mail and explain what you need. If you have an image sample you can send it to us on : info@safety-signage.com

 

How long will it take for my order to be processed?

Production starts once order, customer details and payment is confirmed. We usually turn around orders within 48 hours but larger orders may take a little longer. You will be informed for any delays.

How to Order?

We have created a Simple Order System to allow you to select your product and send us your Order online.
1) Browse through our product range and select the product you require.
2) Click on the information button for product options.
3) Enter the quantity you require and click the “Add To Shopping Cart Button”.
4) Your product will now be in what’s called a shopping cart. Here the total and product details are listed.
5) You can now either continue shopping or checkout your order. When you have all the products you require checkout your order.
6) First time users will be asked to fill in a form and create a password. Fill the form in and follow the prompts and the order will be placed.
When you return to the web site at a later date to place another order you can enter your username and password and your details will be retrieved from our database.

How do I know Safety-Signage.com received my order?

When you check out and place your order, you will receive an order confirmation via email within a few minutes. Some email servers block emails from unknown servers. If you do not receive an order confirmation email, please check your junk, spam, deleted folder(s), or quarantine list.

How can I cancel my order?

You can cancel an order using any of the below mentioned methods:
• By contacting us on our helpline number – +230 5250 1228 (9 AM – 5 PM).
• By writing to us at info@safety-signage.com

How to pay?

Payment can be made by cash/cheque on delivery.
You can also make payments via MCB Juice or by online bank transfer. All Information will be given at checkout.

 

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